Being a policy owner has it’s benefits. You are automatically and permanently given admin privileges on the policy. You get to say you’re the owner. You are granted the right to add or remove other admins at a whim! (And you have to pay for the policy usage, but don’t worry about that, you’re the boss!)
If you’d like to claim any of these fine perks for yourself you’ll need to take control of the policy. To do so, first you’ll need to upgrade to the plan of the previous owner. Then you’ll need to be added to the policy with Admin permission.
Once you’ve become an Admin on the policy, navigate to the Basics Section of the policy and click ‘Take Over Billing’. If you haven’t added a billing card you’ll be prompted to do so. If you receive an error indicating the action failed, it’s very likely that the previous owner has an outstanding debt. Please contact firstname.lastname@example.org to have the outstanding billing transferred to your account so you can take ownership of the policy.
Once you’ve taken over billing you are the proud new owner of the policy!