Archives For new feature

The Push for Inbox0

Puneet Lath —  March 17, 2017 — Leave a comment

People download the Expensify app for all kinds of reasons: accountants looking for a better (read: less shoebox-shaped) way to collect receipts from clients, employees sick of submitting taped receipts to their boss, and even individuals who just want an easy way to track how often they’re eating Taco Bell (me; too often). One of the major challenges we’ve faced is how to ensure that Expensify works for everyone without requiring tedious configuration. Enter Inbox.

WelcomeBirth of the Inbox

Because users don’t fall into a single bucket, the Inbox feature started as a way for users to define their own use case. Inbox prompted users to complete “tasks” they found relevant, dismiss ones they didn’t, or “reshow” tasks when goals changed; it was a way for users  to mold Expensify into the product that made expenses work for them. The fact that Inbox was asking users to answer questions about themselves (rather than asking them to configure settings) made setting up Expensify easier and more fun.  

Needles sans Haystack

In the meantime, we’d built a ton of automation around the expense reporting process so that doing expenses took very little manual effort. Our patented SmartScan technology, for example, reads expense data off of receipts so employees can just snap a photo as they make a purchase, and have the money in their bank account the next day. So while the automation features made expenses easier for of 95% of use cases, the reality was that rules differed from company to company and some expenses just need more detail.  

Rather than forcing employees to go looking for out of policy expenses, we realized that we could proactively surface those problem expenses by creating specific tasks in Inbox. The employee could fix the problems with a few taps and Expensify would submit the employee’s report for them on-schedule, ensuring that they don’t ever have to think about more than what’s necessary.

Approve.pngApproval Magic

Given the incredible feedback we received from employees, we quickly decided to replicate the experience for managers. Approving reports feels like work when it involves hunting down errors that might not even exist. But with Guided Review, we apply rules based on the company’s T&E policy, highlight unusual expenses, flag potential duplicates, casually throw in some artificial intelligence to encourage thrifty spending, and more, all to ensure that approving expenses never feels like a judgement call.

Inbox0

So, how does Inbox make your life easier? The purpose of all of this is to help our users (including you!) spend less time on expenses and more time doing the things they enjoy. By presenting you with a finite list of tasks that we know you need to do, we make it easier for you to complete those tasks and be on your way. Having this functionality on our mobile app means that, no matter where you are, Inbox0 is achievable. It means that task by task, we’re one step closer to making expense reports disappear.

As always, give us a shout and let us know what you think!

 

It’s that time of year again – the team is working hard from Portugal on the offshore and if history has taught us anything, that means it’s time for the design department to bring you a lil’ visual refresh. This time around, we’ve tackled the way we display tables, including a revamped Expenses and Reports list, and we’ve given our Approval Mode selector a complete makeover too.  Continue Reading…

Drag, Drop and Wow!

cead22 —  July 16, 2014 — 2 Comments

WOW Fridays, internally referred to as “fWOWdays”, are an experiment we just started at Expensify, and the main idea behind it is to allow engineers to devote 20% of their time working on cool projects that improve our customers lives and WOW them at the same time.

You may have heard of other companies doing something similar, but none of them really do it the way we do expense reports, that is, in a way that doesn’t suck. By focusing the 20% time on “Don’t-break-things-Fridays” and shielding developers from support and other non-critical issues, they can stay in the zone and collaborate with other undistracted developers to build cool things.  Continue Reading…

This week we’re releasing version 4.3.0 of our mobile app on iPhone and Android. In addition to the many small bug fixes and other improvements, this release includes the ability to use Wingman on your phone. With Wingman, you can give someone full access to your account full access to your account without having to share your password. Expensify will continue to keep a paper trail of each user’s actual actions. So when your Wingman performs an action on a report, we record that it was them, not you.  Continue Reading…

Great news for those of you in the middle sliver of the Expensify and Bill.com venn diagram! You can now have your employee’s expense reports submitted directly to Bill.com if you are on our Team or Corporate planContinue Reading…

Funny how the most obvious things slip by. You might recall that we just released a new “Mileage (and other unit) support” feature. It just occurred to me that a perfect use of this “other unit” functionality is foreign currencies, duh! It’s so incredibly obvious, naturally I’d only realize it once I had the need to log a cash expense in Turkish Lira. So to do that I simply:

  1. Went to my settings page
  2. Created a new unit named “lira”
  3. Set it to the current exchange rate ($0.65/lira)

Now I can log Turkish expenses by just creating expenses like “160 lira – Korean hostel 2 nights 4 people”, and it automatically converts it to the relevant USD amount. Brilliant! I mean, I knew we were pretty cool, but even *I* sometimes underestimate ourselves.