Archives For November 30, 1999

masterapprenticeI gave a talk this week at DreamForce called “The Entrepreneurial Instinct” (they picked the title) largely about the importance of trusting yourself and doing your own thing, and expanding on the ideas in this TechCrunch guest post.  One of the attendees wrote me with this question:

One thing I wanted to ask you was if I work in a company where I am not a senior level exec, capable of making the decision to experiment on ways to get our product to rapid adoption, how do I go about convincing them to just try something out?

Here’s how I responded:  Continue Reading…

Expensify is unusual in many ways.  But one of our most well documented oddities is our habit of taking the whole company overseas for a month.  There are a huge range of reasons to do this: to work, to play, to finish off the year before, and to get inspired for the year ahead.  But regardless of your reason, here are some hard-learned tips for making the habit work for you:  Continue Reading…

The Road Not TakenThomas turned me on to a great article from Tim O’Reilly about things he’d do differently had he the chance to do it over.  I sent the response below to Thomas, and forwarded a copy to Tim — who encouraged me to share them with the world.  So, here we are:  Continue Reading…

If you’d rather skip the preamble, feel free to jump to the FAQ.

Expensify today is completely free for the overwhelming majority of users.  But it wasn’t always that way.  Initially, Expensify was completely free for all users.  And users were complaining about that.  Continue Reading…

saddiepantz

Expensify has three geo-redundant, realtime-replicated datacenters — each of which holds more than enough hardware to power the full Expensify site, and all three combined should be massive overkill.  So why has Expensify been so slow these past few days?  A few reasons, actually:  Continue Reading…

"You have no reason to trust me except that I said you should."

“You have no reason to trust me except that I said you should.”

Nearly everybody in Silicon Valley agrees on how a company is supposed to be run. These are codified into a nebulous set of “best practices” — the pre-packaged advice that is handed out to nearly every startup, in nearly every market, under nearly every set of conditions. But if there’s one thing I’ve come to believe is that “best practices” generally aren’t.  Continue Reading…

Thanks for helping us test our trips feature! At this point I think we have pretty solid coverage of domestic and international flights — just forward your airline reservations to receipts@expensify.com and we’ll present a tidy itinerary overview in the “Trips” view of the mobile app. Not only that:  Continue Reading…

Hi all, we’ve put a ton of effort into our “trips” and “bank import” features, but are running out of data to test with. Can you please help us out and:

1) Forward your craziest airline reservation to trips@expensify.com

2) Email help@expensify.com such that we can add support for your credit card

I think we’ve got a solid baseline of all the major US airlines and banks, which means in-app itinerary summaries for most domestic flights, and eReceipt import from most domestic banks. But business travel is a global phenomenon, and I’d welcome your help extending Expensify’s global reach.
Speaking of global, we’ve returned from Thailand (we go overseas as a team for a month every year; pictures at http://blog.expensify.com/tag/offshore-2012/) with some pretty major enhancements:

– Multi-Level Tagging: Couldn’t use Expensify because you needed two or more tags per expense? Now we’ve got you covered. Whatever your needs — a nested hierarchy of tags? A series of independent tags? — we can probably do it now. And with our GL coding and CSV export capabilities, I bet we can integrate directly into your accounting package. Write help@expensify.com to find out!

http://blog.expensify.com/2012/10/31/expensify-unveils-multi-level-tagging/

– Our Salesforce integration isn’t terrible anymore! Let’s be honest, aside from the single-signon, our previous integration was pretty weak. Well now it’s awesome: tag expenses to Accounts *and* Opportunities (and Projects and Milestones if you use FinancialForce), centrally manage employees, and generally what you always assumed it did, now it does — for both web and mobile.

http://blog.expensify.com/2012/10/23/pro-tips-monday-updated-salesforce-integration/

– Bulk Actions: After countless requests, now you can select multiple reports and approve or reimburse in bulk. Such a simple thing, but wow, so helpful.

http://blog.expensify.com/2012/11/12/bulk-report-actions-are-alive/

And a ton of performance and stability improvements, especially for midsize companies between 100-1000 employees, not to mention the little matter of how our site looks TOTALLY AWESOME now thanks to the heroic efforts of Shawn, our new designer. We’re just getting started, so expect great things, both for mobile and web. If you have any design suggestions, please send them to shawn@expensify.com (just no job offers please). And if you know of any bugs, please email help@expensify.com. And anything else, send to me!

-david
Founder and CEO of Expensify
Follow us at http://twitter.com/expensify

PS: I’m looking for an excuse to throw a party in our fantastic new SF office. Some ideas: we could open-source our cross-platform mobile framework (an embedded JavaScript engine wrapped in native controls, write-once-run-everywhere at native speeds for iPhone, Android, BlackBerry, and Windows Phone) or our distributed transaction layer (ACID-compliant semi-synchronous two-phase commit optimized for WAN connectivity: sits atop MySQL or sqlite; seamless auto-failover and recovery — lose a whole datacenter without losing any sleep). Or I could invite speakers to break down the secrets of their startups’ success, or perhaps I could give a tutorial on how to raise money from VCs (a timely topic as we’re thinking of doing another round ourselves) — I’m open to anything. Anything but another “stand around awkwardly drinking free booze” tech party, that is. Thanks for your ideas!

Three big things going on:

– Can’t use Expensify because your company requires you to use some lame Excel template? We’ve got your back. Sign up for the SmartReport beta and we’ll learn your company’s Excel template and *fill it out for you*. So you can create your expense report using all of Expensify’s features (SmartScan, card import, mobile apps, etc) — but then submit a totally standard Excel expense report. Your company needn’t even know you’re using Expensify under the hood (though I can’t see why they’d complain). Free. Click here to learn more:

https://expensify.com/smartreports

– Wish our Salesforce integration were better? We did too, so we totally overhauled it to provide central employee management and tagging to both Accounts and Opportunities. We also added FinancialForce PSA integration (so tag to Projects and Milestones), and FinancialForce Accounting (so you can submit to Salesforce and use its awesome workflow features). Sign up for the ExpensiForce beta at this link to get early access — we’d love your help making it perfect.

http://expensiforce.com

– If you haven’t heard of Concur, they’re the Microsoft of expense reports. (They’re even in Seattle.) We don’t really compete because they’re primarily for huge enterprises while we’re all about SMB. But we’re being pulled into ever-larger customer deployments, and we’re getting compared to them more and more. Can you help us figure out how we stack up? Price, features, everything — if you have any thoughts, please share them at this link:

https://docs.google.com/a/expensify.com/spreadsheet/viewform?formkey=dGY4OUpoMzF6LW1SWGRLQkdzbE1ZVUE6MQ

Thanks, I really appreciate your help with Concur, and am excited to get your feedback on the betas. Big things underway, it’s great to have your help!

-david
Founder and CEO of Expensify
Follow us on Twitter at http://twitter.com/expensify

I watch a lot of stuffy drama with my wife.  The Bronte sisters, Jane Austin, Charles Dickens, etc.  A classic recurring scene involves tuxedo-clad upper-class elite mingle with champagne in hand — often the whole story seems to take place in interludes between these parties.  They always look so glamorous and exciting: it’s a world in a constant state of partial inebriation.  It seems so strange and foreign.  But recently I realized: it’s not foreign at all.  Exchange the tuxedos for ironic T-shirts, replace the champagne with vodka, and that’s a classic Silicon Valley afterparty.

They’re called “after-parties” because they’re always after something — typically a conference.  There are so many of them, it’s just so hard to keep track.  A thousand conferences with a million people from all over the world, listening to people drone on about some bullshit on stage, passing out business cards like unwanted free candy.  All that is killing time for the real event: the party after the event.

The problem, however, is there are only so many venues to host a party — and only so many variations on how to give out free booze.  The result is all the parties just sorta blur together.  So when an afterparty comes along that truly stands out — it’s an achievement.  And Evernote’s party certainly stood out.

Evernote is such a great company.  They’re inspirational in many ways — a laser focus on delivering an amazing product, transparent communication around their most prized internal data, and a surprising patience to achieve their current 38M-user success.  But now I can also add: throwing a fantastic conference and an even better afterparty.

I was there primarily because we’re an Evernote partner (and Evernote is one of our favorite customers), so my job was to evangelize the Evernote Trunk (watch me in action here) and model our sexy Expensify fleece jackets.  I’ll admit, I came with low expectations — I’ve already been to that same conference center probably a dozen times before.  I launched Expensify there at TechCrunch 50 in 2008, then demoed again at TC50 in 2009, and then Finovate a couple imes, and then a bunch of other random things.  I figured I’d seen it all.

But Evernote had the place set up nice.  I think this is because Evernote isn’t trying to turn a profit on the conference — they’re just trying to excite users, and they spared no expense.  Great partners, comfy seating, and surprisingly good food.  I mean, take a look at the Evernote logo, and then take a look at the sushi in the middle of the bento box below.  Look familiar?

But the party — dude!  Free street food trucks!  A live rockabilly band!  Vintage arcade games!  (Which is funny, because when I first started playing those games, they had a different name — “new” arcade games…)  I introduced Matt to the joys of Joust, Missile Command, Pole Position 2, Tron, etc.  I mean,  he hadn’t even *heard* of Centipede.  The kids these days…  After a few hours deeper and deeper into the bottomless liquor, then food at some random place in SOMA, and then more liquor, I called it a night as they continued on.

While taxi’ing home it occurred to me that this is what those BBC dramas illustrated, just modernized. Like Bronte’s London, Silicon Valley is built on a culture of partying. Why live anywhere else?