Scheduled Downtime Feb 12 8PM–12AM PST

Natalie O'Connor —  February 5, 2015 — 6 Comments

WHEN: February 12th, 8pm– 12am PST

WHAT: Full site downtime, all services down. Mobile apps will continue to work as if they are offline.

As part of our commitment to upholding the highest security standards, we rotate encryption keys for our server infrastructure annually. Our next window for updating these keys will be from 8pm – 12am PST, during which users will be unable to access the main Expensify website, including through partner portals such as Salesforce.

We apologize for any inconvenience and appreciate your understanding.

6 responses to Scheduled Downtime Feb 12 8PM–12AM PST

  1. 
    Melanie Withrow February 5, 2015 at 3:56 pm

    I was searching for the perfect, easy way to keep up with my expenses and decided to try Expensify. I am a VERY HAPPY CONSUMER! What an easy way to stay organized and separate personal from business. It will be nice to easily access my receipts for those lovely reports we have to generate each month.

    I am equally impressed by the instruction emails I have been sent by management. You know…the ones you NEVER read and promptly delete. Well, the Expensify emails are actually funny as well as informative. I do not feel as though I wasted 3 minutes of my life after reading them and truly appreciate them. (Shockingly)
    So, if your work requires you to turn in your expense reports, this is a time-saver, must purchase APP!

    Thanks Expensify!
    Mel

  2. 

    Hi Melanie, thank you for your kind words! We’d love to feature you as an Expensifier of the Week if you’re up for it – just email joanie(at)expensify.com for more details!

  3. 

    Just updated the app today to most recent update (2-9-15) and now app will not open at all! Please fix this issue asap all my needed receipts etc. are needed to submit for reimbursement!

    Otherwise – great app! When it opens that is…

  4. 

    My app on iOS keeps crashing every time I try starting it. Is that related to the outage?

  5. 

    Hey Paul, we updated the app and it was a little buggy. It’s not related to the outage, but please uninstall & reinstall. This should be the easiest fix. Sorry for the inconvenience.

  6. 

    Hi Elisa,
    Pleas uninstall and reinstall the app. Our latest update was a little buggy. Super sorry for the inconvenience!

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