Pro-Tips Monday: Changing Your Expensify Username
In Expensify, your username is your email address. Changing your username means changing the email address that is associated with your account. Here is how to change your email address in Expensify:
1. After logging into your Expensify account, click Settings in the upper right hand corner of your screen. Then, scroll down to the section titled “Secondary Logins”.
2. Make note of your Unique ID. From the new email address that you want to add to your Expensify account, send an email to receipts@expensify.com with your Unique ID as the subject. (Note: If this doesn’t work, it could be because you already have an account with both addresses — in this case, check out how to merge two accounts into one.)
3. You will now see the new email address listed as a secondary login. click make primary to make this the primary email address on your Expensify account.
4. If you would like to completely remove your old email address from your Expensify account, click remove. Your new email address will then be the only email address associated with your account.
That’s it! You have now successfully changed your Expensify username. If you have any questions feel free to email us at help@expensify.com!
I’d like to have user names equivalent to actual names of employees, but having an entire company change their email addresses is unrealistic. When you can create a user name NOT based on an email address please let me know!
Caitlin
August 22, 2012 at 12:13 pm
Hi Caitlin – Thanks for the feedback! In Expensify, because email addresses are tied to To/From fields in expense reports, and email addresses also dictate how itinerary forwarding is handled, we have some engineering work to do to make this possible. It’s a great suggestion, and a direction we’d like to move toward!
Jason Mills
August 23, 2012 at 9:36 am